Frequently Asked Questions
- How is pricing determined for logistics services?
- Our pricing is based on the scope of services, transportation distance, cargo type, and additional service requirements, aiming for fairness and transparency, and matching the professional value we provide.
- What services are included in these prices?
- Service fees cover end-to-end solutions from warehousing and transportation to information system support, ensuring your goods are delivered safely and efficiently.
- When might prices be adjusted?
- Prices may be adjusted when customer needs change, service scope expands, or market costs fluctuate, to ensure service sustainability.
- Can I request customized services?
- Yes, we are very happy to provide customized logistics solutions based on your specific needs. Please feel free to submit your requirements.
- When will I receive service notifications?
- We will communicate service scheduling with you in advance to ensure you are prepared. For special services, we will provide warnings when necessary.
- How to prepare for logistics services?
- Please ensure your cargo information is accurate and prepare relevant documents in advance. If you have special requirements, please inform our account manager in advance.